This page explains in detail how your personal information is collected, used, and kept secure. Please read the full policy before using our services.
When registering on the 400 bd platform, your name, email address, mobile number, and date of birth are collected. This information is used to verify your account and ensure secure transactions. We only collect information that is essential for providing our services. Your data will never be used for unnecessary purposes. We manage data storage and handling in accordance with applicable laws in Bangladesh.
Information about how you navigate the platform, which games or sections you visit, and how long you remain active is collected automatically. This data helps us improve our service quality and personalize your experience. Technical information such as device type, operating system, and browser may also be collected. This data is not used to directly identify any individual. We use this information to ensure platform performance and security.
Payment information is collected during deposits and withdrawals, but full card numbers or bank account details are not stored on our servers. Transaction history is used solely for account verification and dispute resolution. All financial data is protected with industry-standard encryption. We never sell your financial information to third parties. All transactions are conducted in accordance with Bangladesh's financial regulatory guidelines.
Collected information is primarily used to manage your account, process transactions, and provide customer support. We analyze this data to develop new platform features and improve existing services. Your preferences and usage patterns help us present more relevant content and offers. Information is also used to resolve technical issues and ensure platform security. All use is always conducted within the bounds of this privacy policy.
Important account updates, security alerts, and transaction confirmation messages are sent to your registered email or mobile number. Your consent is obtained before sending promotional messages, and you may withdraw that consent at any time. We refrain from sending unnecessary or excessive notifications. Your communication preferences can be updated at any time from your account settings. Our support team is always ready to respond to your communication-related requests.
Your data is used to detect suspicious activity and ensure account security. Automated security systems are active to prevent unauthorized access, fraud, or other harmful activity. Usage patterns are monitored to promote responsible gaming, and assistance is provided when needed. Data is also used to meet legal obligations and comply with regulatory guidelines. Our security team monitors the platform 24 hours a day.
400 bd believes every user should have full control over their own data. We manage information transparently and treat your privacy as our highest priority. Your key rights are outlined below.
You may request details of the personal information we hold about you at any time. Contact our support team and the information will be provided within the designated timeframe.
If your account contains incorrect or outdated information, you may request a correction. Ensuring accurate information helps us maintain the quality of our services.
After closing your account, you may request deletion of data that is not subject to legal retention requirements. We will process this request in compliance with applicable law.
You may withdraw your consent to promotional communications or optional data processing at any time. This will not affect your access to core services.
400 bd never sells your personal information to third parties for commercial purposes. However, limited information may be shared with trusted payment processors or technology partners to deliver our services, and they are required to uphold the same privacy standards. Information may be provided in response to legal orders or valid requests from regulatory authorities. Any such sharing is always kept to the minimum necessary. We require all our partners to comply with the same high privacy standards.
Our platform uses cookies to manage sessions and improve user experience. The use of non-essential cookies depends on your consent. You can control or disable cookies through your browser settings, though some services may be limited as a result. We do not use third-party advertising tracking cookies. For more information about our cookie policy, please contact our support team.
Necessary information is retained while your account is active. After account closure, certain data may be retained for a specified period for legal obligations, dispute resolution, or fraud prevention. Once that period has passed, data is securely deleted or anonymized. We do not retain any data beyond what is necessary. Contact us for any questions regarding data retention.
We may update this privacy policy from time to time due to technological changes or legal requirements. You will be notified via your registered email or through the platform before any significant changes take effect. Continued use of the platform after updated policies come into effect will be considered your acceptance of the new terms. We always publish the latest version on this page. If you have any questions about any part of the policy, please contact our FAQ Section View.